Privacy Policy

Welcome to Innovative Sport Surfacing WNY (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website, https://innovativesportsurfacing.com/wny (the “Site”).

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form
  • Request a quote
  • Subscribe to our newsletter
  • Engage with us through social media
  • Participate in surveys or promotions

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name
  • Any other information you choose to provide

Non-Personal Information

We may also collect non-personal information about your visit to our Site, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URL
  • Pages visited
  • Time and date of visit

Use of Information

We use the information we collect to:

  • Provide you with the services and information you request
  • Improve our website and services
  • Communicate with you about our products, services and promotions
  • Personalize your experience on our Site
  • Analyze website usage and trends
  • Respond to your inquiries and provide customer support

Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to help us understand how you use our Site. You can choose to accept or decline cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.

Google Ads

We use Google Ads to advertise our services online. Google Ads may use cookies and other technologies to collect information about your online activities on our Site and other websites to provide targeted advertising based on your interests. This information may include:

  • Pages visited
  • Time spent on pages
  • Clicks on ads

To learn more about how Google Ads uses your data, please visit Google’s Privacy & Terms page.

Opting Out

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. You can also opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page.

Privacy Policy for SMS Registration with the Campaign Registry

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when registering for SMS notifications with the campaign registry.

Information We Collect

  1. Personal Information: When you register for SMS notifications, we may collect personal information such as your name, phone number, and any other details necessary for registration.
  2. Usage Information: We may also collect information about how you interact with our SMS notifications, including delivery status and response data.

How We Use Your Information

  1. SMS Notifications: We use your personal information to send SMS notifications per your registration preferences.
  2. Service Improvement: We may analyze usage data to improve our services and optimize the delivery of SMS notifications.
  3. Legal Compliance: Your information may be used to comply with legal obligations and regulatory requirements, including those of the campaign registry.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill the purpose of SMS registration with the campaign registry.

Your Rights

You can access, correct, or delete your personal information. You may also opt out of receiving SMS notifications at any time.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Links to Other Websites

Our Site may contain links to other websites that we do not operate. We are not responsible for such websites’ privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Innovative Sport Surfacing WNY
Email: saleswny@innovativesportsurfacing.com
Phone: 585-270-6600

Effective Date: July 20, 2024